IoT Ops Services
Ensure reliable, scalable, cost-efficient, and secure IoT operations with real-time insights, simplified management and expert support.
As an AWS Advanced Tier Services Partner and IoT Specialist, we understand the critical importance of reliable and secure operations for your IoT solutions. Our IoT Ops Service is designed to provide comprehensive support and management for customers to leverage AWS for their IoT needs.
We take a modular, scalable approach to our IoT Ops services so that our support can grow smoothly with your business needs. Explore the range of services we offer to ensure your IoT infrastructure is robust, secure, and always performing at its best.
Check out how Pirate Studios benefit from our IoT Ops services
- Compliance and Governance: Ensure adherence to industry standards and regulations with comprehensive compliance tools.
- Cost Efficiency: Optimise cloud resource usage, reducing unnecessary expenditures.
- Expert Support: Access to specialised expertise for complex IoT and cloud operations challenges.
- Improved Security: Implement robust security measures to protect IoT data and devices from cyber threats.
- Real-time Data Insights: Gain immediate access to valuable data analytics for better decision-making.
- Scalability: Seamlessly scale IoT operations to accommodate growing device fleets and data volumes.
- Simplified Management: Streamline the management of IoT devices and infrastructure with centralised control.
“Whenever we have encountered issues, Green Custard's support team has been there with a fast response. Knowing we can rely on them for expert assistance gives us great peace of mind.” - Justin Pisani, GWA
What do our customers say?
IoT Ops Modules
Our modules are designed to be mixed and matched to provide true value based on your business requirements. This could be a light touch with ‘Basic Observability’ and ‘Help Desk Support’, through to an entire IoT Ops-managed service.
Our modular approach covers:
Codebase Protection - Maintaining codebase security, ensuring codebases remain protected and vulnerabilities are identified and remediated.
Management (Cloud, Device, Fleet) - Overseeing the designated workload, day-to-day management, deployment, configuration, maintenance, strategic direction and monitoring of these resources to ensure compliance, optimal performance and efficiency.
Disaster Recovery - Maintaining policies, procedures and backups designed to limit system downtime and data loss in line with workload required RTO and RPO requirements.
Security (Cloud, Device, Fleet) - Implementing comprehensive measures to protect workloads from unauthorised access, malware, vulnerabilities and other cyber threats.
Basic Observability - Monitoring workloads and providing insights into system performance, health, and behaviour through metrics, logs, and traces. Identify poor performance, issues or negative trends with alerts.
Help Desk Support - An allocation of monthly hours to support any aspect of your IoT workload as defined, from edge to cloud.
Annual Health Performance Audit - A comprehensive audit and report of your IoT workload performance.
IoT Specialists
As IoT Specialists we have a highly experienced and certified team of engineers in all aspects of the IoT lifecycle, from Security Specialists, Data Specialists, and DevOps to dedicated IoT Solution Architects.
No two IoT environments are the same, We price and scale our modules based on your specific environment and requirements. We embrace a collaborative model to ensure we are always in step with our clients. This includes easily accessible communication channels and regular meetings to discuss priorities and performance.
Well-Architected
As an AWS Well-Architected Framework Partner, our IoT Ops practice has the 6 well-architected pillars at its core. Utilising these pillars we strive to ensure your environment remains operationally healthy, secure and resilient.
Additionally, you may be eligible for up to $7,500 AWS credits by completing an AWS Well-Architected Framework review with Green Custard as part of onboarding onto our IoT Ops services.