Discovery: Strategy & Understanding
A comprehensive discovery phase at the beginning of a project lays the foundations for success. Equipped with the intelligence gathered, we work with you to scope out the best way forward and produce a discovery document which guides the delivery strategy. This approach de-risks the project and provides timescales and cost breakdowns.
Discovery begins by understanding your business goals, project objectives, and the role of each stakeholder. This is followed by a detailed review of any existing technical architecture. We audit current technologies and existing systems, explore platforms and users, and investigate your business processes to understand your workflows.
Discovery: Architecture & Design
Scoping out what will be delivered is crucial. During stage two of the discovery phase, we plan your new business processes and target architecture. Technology choices are explored and using our knowledge and expertise we find the right fit for you. We also map out any database schemas, understand data migration requirements, review required third-party integrations, and define any APIs needed.
Keeping users at the heart, we produce personas detailing goals and motivations. After exploring their journey, we construct wireframes which are tested through prototyping, considering behaviour and interactions; which will be converted into full designs. The result is intuitive, functional, and provides an effortless user experience.
When developing a new product, together we can design the brand too. We will explore logos and colour schemes which fit the objectives of the project and resonate with your audience.
We believe in an agile approach to development with a continuous feedback cycle. Using our 'deploy early and often' rule, prototype implementations, and multiple customer releases we foster a high level of involvement from stakeholders throughout the process which results in greater overall satisfaction.
The development process is project managed by us in its entirety and we put a clearly defined DevOps plan in place. Whether we're working with you on a brand new product or software you already have, we can exercise iterative market testing to ensure the end users' expectations are exceeded.
Quality Assurance & Launch
QA is an area we never underestimate. Testing is an integral part of our process, from Unit Testing through Continuous Integration, Alpha, Beta, and Acceptance Testing, your solution is comprehensively validated.
Following this any data migration process and third-party integration begins, pre-launch activities are executed, and your launch plan is actioned. Typically, this will begin with a soft launch, drawing in real-world feedback, before full release. Then, once we are all ready, 3,2,1… it's time to go live.
Launch isn't where the partnership ends. Our dedicated team will be there from the minute we go live for immediate support, working with you on post-launch activities, maintenance, and DevOps management.
We understand that development is usually just the start of your product's lifecycle. This is why we will be there beyond the launch phase, providing guidance and advice along your journey. Using detailed analysis of usage patterns and other metrics, we can help identify opportunities for enhancement and maximise your investment. With our open and honest approach, we'll build a strong relationship, supporting you on an ongoing basis.